{"id":10032,"date":"2025-10-21T19:14:02","date_gmt":"2025-10-22T02:14:02","guid":{"rendered":"https:\/\/ropersjewelers.com\/jewelry\/?post_type=avada_faq&#038;p=10032"},"modified":"2025-10-21T19:16:00","modified_gmt":"2025-10-22T02:16:00","slug":"what-is-the-return-or-exchange-policy","status":"publish","type":"avada_faq","link":"https:\/\/ropersjewelers.com\/jewelry\/faq-items\/what-is-the-return-or-exchange-policy\/","title":{"rendered":"What is the return or exchange policy?"},"content":{"rendered":"<p>Returns and exchanges are accepted within 30 days for jewelry and watches in original condition with all packaging and certificates. In-store purchases must be returned in-store, and online orders can be mailed or brought to any Roper\u2019s location. View our full Return &#038; Exchange Policy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Returns and exchanges are accepted within 30 days for jewelry and watches in original condition with all packaging and certificates. In-store purchases must  [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[3506],"class_list":["post-10032","avada_faq","type-avada_faq","status-publish","format-standard","hentry","faq_category-product-faqs"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"What is the return or exchange policy? | Returns and exchanges are accepted within 30 days for jewelry and watches in original condition with all packaging and certificates. In-store purchases must be returned in-store, and online orders can be mailed or brought to any Roper\u2019s location. View our full Return &amp; Exchange Policy.\" \/>\n\t<meta name=\"robots\" content=\"max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n\t<meta name=\"author\" content=\"rj-admin\"\/>\n\t<meta name=\"google-site-verification\" content=\"j7UoM4aXXiWmj6EONZZzTbGfhTw1LGiypD8qlnmv7LM\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/ropersjewelers.com\/jewelry\/faq-items\/what-is-the-return-or-exchange-policy\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 4.9.9\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Roper&#039;s Jewelers - Jewelry in Auburn CA\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"What is the return or exchange policy?\" \/>\n\t\t<meta property=\"og:description\" content=\"What is the return or exchange policy? | Returns and exchanges are accepted within 30 days for jewelry and watches in original condition with all packaging and certificates. In-store purchases must be returned in-store, and online orders can be mailed or brought to any Roper\u2019s location. View our full Return &amp; Exchange Policy.\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/ropersjewelers.com\/jewelry\/faq-items\/what-is-the-return-or-exchange-policy\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/ropersjewelers.com\/jewelry\/wp-content\/uploads\/2017\/11\/ropers-jewelers-logo.png\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/ropersjewelers.com\/jewelry\/wp-content\/uploads\/2017\/11\/ropers-jewelers-logo.png\" \/>\n\t\t<meta property=\"og:image:width\" content=\"1879\" \/>\n\t\t<meta property=\"og:image:height\" content=\"715\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2025-10-22T02:14:02+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2025-10-22T02:16:00+00:00\" \/>\n\t\t<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/RopersJewelers\/\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary\" \/>\n\t\t<meta name=\"twitter:title\" content=\"What is the return or exchange policy?\" \/>\n\t\t<meta name=\"twitter:description\" content=\"What is the return or exchange policy? | Returns and exchanges are accepted within 30 days for jewelry and watches in original condition with all packaging and certificates. In-store purchases must be returned in-store, and online orders can be mailed or brought to any Roper\u2019s location. View our full Return &amp; Exchange Policy.\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/ropersjewelers.com\/jewelry\/wp-content\/uploads\/2017\/11\/ropers-jewelers-logo.png\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry\\\/faq-items\\\/what-is-the-return-or-exchange-policy\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry\\\/faq-items\\\/#listItem\",\"name\":\"FAQs\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry\\\/faq-items\\\/#listItem\",\"position\":2,\"name\":\"FAQs\",\"item\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry\\\/faq-items\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry\\\/faq_category\\\/product-faqs\\\/#listItem\",\"name\":\"Product FAQs\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry\\\/faq_category\\\/product-faqs\\\/#listItem\",\"position\":3,\"name\":\"Product FAQs\",\"item\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry\\\/faq_category\\\/product-faqs\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry\\\/faq-items\\\/what-is-the-return-or-exchange-policy\\\/#listItem\",\"name\":\"What is the return or exchange policy?\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry\\\/faq-items\\\/#listItem\",\"name\":\"FAQs\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry\\\/faq-items\\\/what-is-the-return-or-exchange-policy\\\/#listItem\",\"position\":4,\"name\":\"What is the return or exchange policy?\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry\\\/faq_category\\\/product-faqs\\\/#listItem\",\"name\":\"Product FAQs\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry\\\/#organization\",\"name\":\"Roper's Jewelers\",\"description\":\"Your Hometown Jeweler Since 1956\",\"url\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry\\\/\",\"email\":\"info@ropersjewelers.com\",\"telephone\":\"+15308854852\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":10,\"maxValue\":25},\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry\\\/wp-content\\\/uploads\\\/2017\\\/11\\\/ropers-jewelers-logo-white-250w.png\",\"@id\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry\\\/faq-items\\\/what-is-the-return-or-exchange-policy\\\/#organizationLogo\",\"width\":250,\"height\":95,\"caption\":\"Roper's Jewelers - Auburn CA Jewelry\"},\"image\":{\"@id\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry\\\/faq-items\\\/what-is-the-return-or-exchange-policy\\\/#organizationLogo\"},\"sameAs\":[\"https:\\\/\\\/www.instagram.com\\\/roperjeweler\\\/\",\"https:\\\/\\\/www.pinterest.com\\\/roperjeweler\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/roper's-jewelers\\\/\"]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry\\\/#website\",\"url\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry\\\/\",\"name\":\"Roper's Jewelers - Jewelry in Auburn CA\",\"description\":\"Your Hometown Jeweler Since 1956\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/ropersjewelers.com\\\/jewelry\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO Pro -->\r\n\t\t<title>What is the return or exchange policy?<\/title>\n\n","aioseo_head_json":{"title":"What is the return or exchange policy?","description":"What is the return or exchange policy? | Returns and exchanges are accepted within 30 days for jewelry and watches in original condition with all packaging and certificates. In-store purchases must be returned in-store, and online orders can be mailed or brought to any Roper\u2019s location. View our full Return & Exchange Policy.","canonical_url":"https:\/\/ropersjewelers.com\/jewelry\/faq-items\/what-is-the-return-or-exchange-policy\/","robots":"max-snippet:-1, max-image-preview:large, max-video-preview:-1","keywords":"","webmasterTools":{"google-site-verification":"j7UoM4aXXiWmj6EONZZzTbGfhTw1LGiypD8qlnmv7LM","miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/ropersjewelers.com\/jewelry\/faq-items\/what-is-the-return-or-exchange-policy\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/ropersjewelers.com\/jewelry#listItem","position":1,"name":"Home","item":"https:\/\/ropersjewelers.com\/jewelry","nextItem":{"@type":"ListItem","@id":"https:\/\/ropersjewelers.com\/jewelry\/faq-items\/#listItem","name":"FAQs"}},{"@type":"ListItem","@id":"https:\/\/ropersjewelers.com\/jewelry\/faq-items\/#listItem","position":2,"name":"FAQs","item":"https:\/\/ropersjewelers.com\/jewelry\/faq-items\/","nextItem":{"@type":"ListItem","@id":"https:\/\/ropersjewelers.com\/jewelry\/faq_category\/product-faqs\/#listItem","name":"Product FAQs"},"previousItem":{"@type":"ListItem","@id":"https:\/\/ropersjewelers.com\/jewelry#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/ropersjewelers.com\/jewelry\/faq_category\/product-faqs\/#listItem","position":3,"name":"Product FAQs","item":"https:\/\/ropersjewelers.com\/jewelry\/faq_category\/product-faqs\/","nextItem":{"@type":"ListItem","@id":"https:\/\/ropersjewelers.com\/jewelry\/faq-items\/what-is-the-return-or-exchange-policy\/#listItem","name":"What is the return or exchange policy?"},"previousItem":{"@type":"ListItem","@id":"https:\/\/ropersjewelers.com\/jewelry\/faq-items\/#listItem","name":"FAQs"}},{"@type":"ListItem","@id":"https:\/\/ropersjewelers.com\/jewelry\/faq-items\/what-is-the-return-or-exchange-policy\/#listItem","position":4,"name":"What is the return or exchange policy?","previousItem":{"@type":"ListItem","@id":"https:\/\/ropersjewelers.com\/jewelry\/faq_category\/product-faqs\/#listItem","name":"Product FAQs"}}]},{"@type":"Organization","@id":"https:\/\/ropersjewelers.com\/jewelry\/#organization","name":"Roper's Jewelers","description":"Your Hometown Jeweler Since 1956","url":"https:\/\/ropersjewelers.com\/jewelry\/","email":"info@ropersjewelers.com","telephone":"+15308854852","numberOfEmployees":{"@type":"QuantitativeValue","minValue":10,"maxValue":25},"logo":{"@type":"ImageObject","url":"https:\/\/ropersjewelers.com\/jewelry\/wp-content\/uploads\/2017\/11\/ropers-jewelers-logo-white-250w.png","@id":"https:\/\/ropersjewelers.com\/jewelry\/faq-items\/what-is-the-return-or-exchange-policy\/#organizationLogo","width":250,"height":95,"caption":"Roper's Jewelers - Auburn CA Jewelry"},"image":{"@id":"https:\/\/ropersjewelers.com\/jewelry\/faq-items\/what-is-the-return-or-exchange-policy\/#organizationLogo"},"sameAs":["https:\/\/www.instagram.com\/roperjeweler\/","https:\/\/www.pinterest.com\/roperjeweler\/","https:\/\/www.linkedin.com\/company\/roper's-jewelers\/"]},{"@type":"WebSite","@id":"https:\/\/ropersjewelers.com\/jewelry\/#website","url":"https:\/\/ropersjewelers.com\/jewelry\/","name":"Roper's Jewelers - Jewelry in Auburn CA","description":"Your Hometown Jeweler Since 1956","inLanguage":"en-US","publisher":{"@id":"https:\/\/ropersjewelers.com\/jewelry\/#organization"}}]},"og:locale":"en_US","og:site_name":"Roper's Jewelers - Jewelry in Auburn CA","og:type":"article","og:title":"What is the return or exchange policy?","og:description":"What is the return or exchange policy? | Returns and exchanges are accepted within 30 days for jewelry and watches in original condition with all packaging and certificates. In-store purchases must be returned in-store, and online orders can be mailed or brought to any Roper\u2019s location. View our full Return &amp; Exchange Policy.","og:url":"https:\/\/ropersjewelers.com\/jewelry\/faq-items\/what-is-the-return-or-exchange-policy\/","og:image":"https:\/\/ropersjewelers.com\/jewelry\/wp-content\/uploads\/2017\/11\/ropers-jewelers-logo.png","og:image:secure_url":"https:\/\/ropersjewelers.com\/jewelry\/wp-content\/uploads\/2017\/11\/ropers-jewelers-logo.png","og:image:width":1879,"og:image:height":715,"article:published_time":"2025-10-22T02:14:02+00:00","article:modified_time":"2025-10-22T02:16:00+00:00","article:publisher":"https:\/\/www.facebook.com\/RopersJewelers\/","twitter:card":"summary","twitter:title":"What is the return or exchange policy?","twitter:description":"What is the return or exchange policy? | Returns and exchanges are accepted within 30 days for jewelry and watches in original condition with all packaging and certificates. In-store purchases must be returned in-store, and online orders can be mailed or brought to any Roper\u2019s location. View our full Return &amp; Exchange Policy.","twitter:image":"https:\/\/ropersjewelers.com\/jewelry\/wp-content\/uploads\/2017\/11\/ropers-jewelers-logo.png"},"aioseo_meta_data":{"post_id":"10032","title":null,"description":null,"keywords":null,"keyphrases":{"focus":{"keyphrase":"","score":0,"analysis":{"keyphraseInTitle":{"score":0,"maxScore":9,"error":1}}},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"FAQPage","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"seo_analyzer_scan_date":"2026-05-13 05:00:12","breadcrumb_settings":null,"limit_modified_date":false,"open_ai":null,"ai":{"faqs":[],"keyPoints":[],"titles":[],"descriptions":[],"socialPosts":{"email":[],"linkedin":[],"twitter":[],"facebook":[],"instagram":[]}},"created":"2025-10-22 02:13:45","updated":"2026-05-13 05:00:12"},"_links":{"self":[{"href":"https:\/\/ropersjewelers.com\/jewelry\/wp-json\/wp\/v2\/avada_faq\/10032","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ropersjewelers.com\/jewelry\/wp-json\/wp\/v2\/avada_faq"}],"about":[{"href":"https:\/\/ropersjewelers.com\/jewelry\/wp-json\/wp\/v2\/types\/avada_faq"}],"author":[{"embeddable":true,"href":"https:\/\/ropersjewelers.com\/jewelry\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ropersjewelers.com\/jewelry\/wp-json\/wp\/v2\/comments?post=10032"}],"version-history":[{"count":1,"href":"https:\/\/ropersjewelers.com\/jewelry\/wp-json\/wp\/v2\/avada_faq\/10032\/revisions"}],"predecessor-version":[{"id":10033,"href":"https:\/\/ropersjewelers.com\/jewelry\/wp-json\/wp\/v2\/avada_faq\/10032\/revisions\/10033"}],"wp:attachment":[{"href":"https:\/\/ropersjewelers.com\/jewelry\/wp-json\/wp\/v2\/media?parent=10032"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/ropersjewelers.com\/jewelry\/wp-json\/wp\/v2\/faq_category?post=10032"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}