Frequently Asked Questions
Ropers Jewelers’ FAQ page answers common questions about jewelry repair, appraisals, custom design, and bridal selections.
Our typical store hours are
Monday – Saturday ~ 10:00am ~ 5:00pm
Sunday ~ Closed
Please check here for any holidays changes to our store hours
Roper’s Jewelers has two locations to serve you:
Downtown Auburn
818 Lincoln Way
Auburn, CA 95603
North Auburn
2288 Grass Valley Highway
Auburn, CA 95603
No – we offer trade in and possible consignment on many items.
For either of the above the items need to be checked in and evaluated for us to determine the best option as well and the values.
Consignment percentage is 50/50
Yes – we do Insurance Appraisals that will show replacement value. We have an independent, outside professional appraiser who comes in twice a month. Your items don’t leave Roper’s custody. She takes the information (not the jewelry) back to her office and mails the appraisal, including pictures, within 5-6 weeks of your appraisal appointment.
Yes – Estate Evaluations are used to determine Fair Market Values when settling an estate. Fair Market Values are usually about 40% less than retail values. Pricing is either individually $50 per item or $175 per hour if the items are checked in.
Yes we do! We can help you design the jewelry of your dreams, then we can make it a reality! Pricing depends on the level of complexity in the piece, as well as the metal and any stones used to complete the creation.
Not anymore. We recommend you seek a local, certified piercer.
Yes we do. The price is either $15 or $20 depending on the watch and the battery type. Replacement of watch battery does not guarantee function or water resistance. Battery life is not guaranteed.
Ring FAQs
Roper’s Jewelers’ Ring FAQs cover topics like ring sizing costs based on material and size changes, the possibility of custom designs, the difference between white gold and platinum, and the repair of older or fire-damaged rings.
Yes we do.
Usually about a week & a half. If you need it sooner we can do it for an expedite fee.
Pricing depends on the metal, the width of the ring, whether it’s being sized up or down. If up-then also the number of sizes.
Yes. Roper’s Jewelers offers an extensive variety of diamond rings, including engagement rings, wedding bands, anniversary bands, and fashion pieces. Our collection features both natural and lab-grown diamonds in a range of shapes, sizes, and settings.
Additionally, we carry renowned designers like Stuller and Sylvie, known for their exceptional craftsmanship and timeless styles. No matter if you’re drawn to a classic solitaire, a detailed vintage-inspired halo, or a bold modern design, we have options in white, yellow, and rose gold, as well as platinum. With pieces spanning a wide range of price points, our team can help you find the perfect diamond ring that matches your style and budget.
Absolutely. Choosing an engagement ring is a personal and meaningful decision, and at Roper’s Jewelers we make the process simple and enjoyable. We’ll talk through your partner’s style, whether they gravitate toward classic elegance, vintage charm, or modern flair, and explore diamond or gemstone options that fit your vision. Our team explains quality factors like the Four Cs in clear, easy-to-understand terms, so you know exactly what you’re selecting.
We can also guide you on settings, metal choices, and durability considerations to ensure the ring is beautiful, comfortable, and suited to everyday wear. From the first conversation to the final choice, we’re here to help you find a ring that feels just right.
Our ring selection covers a wide range of price points, so you can find something beautiful at almost any budget. Diamond bands start around $500, while engagement rings with larger center stones or intricate designs can range from $2,000 to $10,000 and beyond. Lab-grown diamonds can offer larger size or higher quality for the same budget compared to natural stones. Custom designs vary depending on metal type, stone selection, and complexity. We believe every customer deserves a ring that fits their vision and budget, so we’ll work with you to find the best value without compromising quality.
At Roper’s, we offer a layaway program that makes purchasing the ring you love more manageable. With just 20% down, you can spread the remaining balance over up to 6 monthly payments with no interest. During this time, the item will be securely held at Roper’s until it’s paid in full. Our team will guide you through the process and help you select the plan that feels right for you.
Many customers choose layaway for engagement rings or custom designs so they can invest in quality and craftsmanship while managing their budget comfortably. We make the process simple and transparent so you can focus on celebrating your special occasion.
Bracelets FAQs
Bracelets add a refined touch to any outfit, and Roper’s Jewelers offers styles in gold and silver with a variety of gemstone and link designs. Our expert team provides sizing adjustments and free in-store pickup available at our Downtown Auburn location for an easy shopping experience.
Yes. Roper’s Jewelers offers a wide selection of both natural and lab-grown diamond engagement rings, giving you options to match your values, style, and budget. Lab-grown diamonds are identical to mined diamonds in beauty, durability, and sparkle, but can offer more size or quality for the same price. Our natural diamonds are carefully selected for their brilliance and craftsmanship.
Whether you prefer a traditional mined stone or a modern, sustainable lab-grown diamond, we have a variety of shapes, settings, and price ranges. Our team can guide you through grading reports, durability considerations, and design choices so you feel confident in selecting the perfect engagement ring.
Absolutely. Most bridal rings purchased from Roper’s can be resized for a perfect fit. We also specialize in custom modifications, whether it’s changing the metal type, adjusting the setting, adding engraving, or setting additional diamonds. If you’re pairing a wedding band with your engagement ring, we can design a custom band to match perfectly in style and fit. We also offer ring guards and enhancers for a layered or framed look.
All adjustments and custom designed jewelry are completed by skilled jewelers to ensure the piece’s structural integrity and lasting beauty. We take care to preserve sentimental details while delivering a comfortable, secure fit you’ll love wearing every day.
Our bridal collection includes engagement rings, wedding bands, anniversary bands, ring enhancers, and stackable diamond bands. We offer timeless solitaire designs, elegant halos, modern minimalist styles, and vintage-inspired details. Our metals include white, yellow, and rose gold, plus platinum. While diamonds are the centerpiece of most designs, we also offer rings featuring colored gemstones like sapphires for a distinctive touch.
From understated elegance to statement-making sparkle, our selection covers every milestone such as engagement to anniversaries decades later. No matter if you’re choosing a matching set or mixing styles, our bridal jewelry is crafted to celebrate your story with beauty and quality.
The best wedding band complements your engagement ring’s shape, style, and setting. At Roper’s, we help you decide between a straight band, a contoured band, or a custom design that fits perfectly. Enhancers or ring guards can also add sparkle and visual impact, framing your engagement ring beautifully.
We recommend bringing your engagement ring when shopping so we can test different styles side by side. Our team will guide you through comfort, durability, and design balance, ensuring your band feels as perfect as it looks.
Yes. Our bridal jewelry selection spans a wide range of budgets without compromising quality. We offer diamond bands starting in the $500 range, engagement rings under $2,500, and premium designs featuring larger stones or intricate details. Whether you’re seeking a simple gold band, a lab-grown diamond solitaire, or a one-of-a-kind custom ring, we’ll help you find the right fit for your style and budget.
At Roper’s, we believe bridal jewelry should be as unique as your relationship, so our team works closely with you to explore designs that meet both your vision and budget while maintaining exceptional craftsmanship.
Necklace FAQs
Roper’s Jewelers’ Necklace FAQs address the variety of necklace options available, full repair services (including chain and clasp fixes), custom design capabilities, and guidance on choosing the appropriate necklace length.
Roper’s Jewelers carries a wide variety of necklace styles, from classic gold and sterling silver chains to diamond pendants and gemstone pieces. Customers can choose from everyday options, such as sterling silver and sapphire accents, or more classic designs like pearl strands for special occasions. For those looking for something unique, Roper’s also creates custom designs, turning your ideas into one-of-a-kind necklaces.
Roper’s Jewelers provides full repair services to keep your necklaces in excellent condition. Our in-house experts can repair broken clasps, strengthen chains, and restore gemstone settings. We also offer professional cleaning and polishing to bring back the brilliance of gold, platinum, or silver pieces. For customers who need adjustments, our team can resize or lengthen chains to ensure the best fit.
Finding the perfect necklace length depends on style, comfort, and how you plan to wear it. At Roper’s Jewelers, we help customers try on different lengths in our Auburn showrooms, from short 16-inch chains that sit at the collarbone to long statement pieces ideal for layering or pendants. Our team explains how different clasps and chain types work for daily wear versus special occasions, making it easy to find a necklace that fits both your look and your routine. With expert guidance, you can feel confident that your necklace is tailored to your personal style.
Yes, Roper’s Jewelers specializes in creating custom necklaces tailored to each customer’s vision. Our designers guide you through the entire process, from sketches and CAD models to material selection and final craftsmanship. Whether you’re reimagining a family heirloom, designing a unique pendant, or creating a gift that tells a story, Roper’s brings your ideas to life with care and precision.
