Necklace FAQs

Question 1

What are your store hours?

Accepted Answer

Monday – Saturday ~ 10:00am ~ 5:00pm Sunday ~ Closed Please check our Contact Page for any holidays changes to our store hours

Question 2

Where are you located?

Accepted Answer

Downtown Auburn 818 Lincoln Way Auburn, CA 95603 (530) 885-4852 North Auburn 2288 Grass Valley Highway Auburn, CA 95603 (530) 885-8020

Question 3

Do you size rings?

Accepted Answer

Yes we do.

Question 4

How long does it take to size a ring?

Accepted Answer

Usually about a week & a half. If you need it sooner we can do it for an expedite fee.

Question 5

How much does it cost to size a ring?

Accepted Answer

Pricing depends on the metal, the width of the ring, whether it’s being sized up or down. If up-then also the number of sizes.

Question 6

Do you buy jewelry?

Accepted Answer

No – we offer trade in and possible consignment on many items. For either of the above the items need to be checked in and evaluated for us to determine the best option as well and the values. Consignment percentage is 50/50

Question 7

Do you do appraisals?

Accepted Answer

Yes – we do Insurance Appraisals that will show replacement value. We have an independent, outside professional appraiser who comes in twice a month. Your items don’t leave Roper’s custody. She takes the information (not the jewelry) back to her office and mails the appraisal, including pictures, within 5-6 weeks of your appraisal appointment.

Question 8

Do you do Estate Evaluations?

Accepted Answer

Yes – Estate Evaluations are used to determine Fair Market Values when settling an estate. Fair Market Values are usually about 40% less than retail values. Pricing is either individually $50 per item or $175 per hour if the items are checked in.

Question 9

Do you make custom jewelry?

Accepted Answer

Yes we do! We can help you design the jewelry of your dreams, then we can make it a reality! Pricing depends on the level of complexity in the piece, as well as the metal and any stones used to complete the creation.

Question 10

Do you do ear piercing?

Accepted Answer

Not anymore. We recommend you seek a local, certified piercer.

Question 11

Do you replace watch batteries?

Accepted Answer

Yes we do. The price is either $15 or $20 depending on the watch and the battery type. Replacement of watch battery does not guarantee function or water resistance. Battery life is not guaranteed.

Question 12

Do you do watch repair?

Accepted Answer

Not anymore. We replace batteries, size bands and replace straps. We don’t do any further watch repair or service.

Question 13

Do you offer a wide selection of diamond rings?

Accepted Answer

Yes. Roper’s Jewelers offers an extensive variety of diamond rings, including engagement rings, wedding bands, anniversary bands, and fashion pieces. Our collection features both natural and lab-grown diamonds in a range of shapes, sizes, and settings. Additionally, we carry renowned designers like Stuller and Sylvie, known for their exceptional craftsmanship and timeless styles. No matter if you’re drawn to a classic solitaire, a detailed vintage-inspired halo, or a bold modern design, we have options in white, yellow, and rose gold, as well as platinum. With pieces spanning a wide range of price points, our team can help you find the perfect diamond ring that matches your style and budget.

Question 14

Can you help me choose the perfect engagement ring?

Accepted Answer

Absolutely. Choosing an engagement ring is a personal and meaningful decision, and at Roper’s Jewelers we make the process simple and enjoyable. We’ll talk through your partner’s style, whether they gravitate toward classic elegance, vintage charm, or modern flair, and explore diamond or gemstone options that fit your vision. Our team explains quality factors like the Four Cs in clear, easy-to-understand terms, so you know exactly what you’re selecting. We can also guide you on settings, metal choices, and durability considerations to ensure the ring is beautiful, comfortable, and suited to everyday wear. From the first conversation to the final choice, we’re here to help you find a ring that feels just right.

Question 15

Can you design a custom ring?

Accepted Answer

Yes. Our custom design process allows you to create a ring that’s truly one-of-a-kind. You can bring in your own gemstones or choose from our selection of diamonds and colored stones. We start with a consultation to understand your vision, then create sketches or a 3D rendering. A wax model is made to ensure the design is perfect before casting it in your chosen metal. Our skilled jewelers then set the stones and finish the piece to exacting standards. Whether you want a unique engagement ring, a redesign of an heirloom, or a custom fashion ring, we’ll make sure it reflects your style and story.

Question 16

What kind of budget should I expect when shopping for a ring at Roper’s?

Accepted Answer

Our ring selection covers a wide range of price points, so you can find something beautiful at almost any budget. Diamond bands start around $500, while engagement rings with larger center stones or intricate designs can range from $2,000 to $10,000 and beyond. Lab-grown diamonds can offer larger size or higher quality for the same budget compared to natural stones. Custom designs vary depending on metal type, stone selection, and complexity. We believe every customer deserves a ring that fits their vision and budget, so we’ll work with you to find the best value without compromising quality.

Question 17

Do you accept financing or payment options for ring purchases?

Accepted Answer

At Roper’s, we offer a layaway program that makes purchasing the ring you love more manageable. With just 20% down, you can spread the remaining balance over up to 6 monthly payments with no interest. During this time, the item will be securely held at Roper’s until it’s paid in full. Our team will guide you through the process and help you select the plan that feels right for you. Many customers choose layaway for engagement rings or custom designs so they can invest in quality and craftsmanship while managing their budget comfortably. We make the process simple and transparent so you can focus on celebrating your special occasion.

Question 18

Does Roper’s Jewelers carry both natural and lab-grown diamond engagement rings?

Accepted Answer

Yes. Roper’s Jewelers offers a wide selection of both natural and lab-grown diamond engagement rings, giving you options to match your values, style, and budget. Lab-grown diamonds are identical to mined diamonds in beauty, durability, and sparkle, but can offer more size or quality for the same price. Our natural diamonds are carefully selected for their brilliance and craftsmanship. Whether you prefer a traditional mined stone or a modern, sustainable lab-grown diamond, we have a variety of shapes, settings, and price ranges. Our team can guide you through grading reports, durability considerations, and design choices so you feel confident in selecting the perfect engagement ring.

Question 19

Can you customize or resize bridal rings?

Accepted Answer

Absolutely. Most bridal rings purchased from Roper’s can be resized for a perfect fit. We also specialize in custom modifications, whether it’s changing the metal type, adjusting the setting, adding engraving, or setting additional diamonds. If you’re pairing a wedding band with your engagement ring, we can design a custom band to match perfectly in style and fit. We also offer ring guards and enhancers for a layered or framed look. All adjustments and custom designed jewelry are completed by skilled jewelers to ensure the piece’s structural integrity and lasting beauty. We take care to preserve sentimental details while delivering a comfortable, secure fit you’ll love wearing every day.

Question 20

What types of bridal jewelry do you carry?

Accepted Answer

Our bridal collection includes engagement rings, wedding bands, anniversary bands, ring enhancers, and stackable diamond bands. We offer timeless solitaire designs, elegant halos, modern minimalist styles, and vintage-inspired details. Our metals include white, yellow, and rose gold, plus platinum. While diamonds are the centerpiece of most designs, we also offer rings featuring colored gemstones like sapphires for a distinctive touch. From understated elegance to statement-making sparkle, our selection covers every milestone such as engagement to anniversaries decades later. No matter if you’re choosing a matching set or mixing styles, our bridal jewelry is crafted to celebrate your story with beauty and quality.

Question 21

How do I choose the right wedding band to match my engagement ring?

Accepted Answer

The best wedding band complements your engagement ring’s shape, style, and setting. At Roper’s, we help you decide between a straight band, a contoured band, or a custom design that fits perfectly. Enhancers or ring guards can also add sparkle and visual impact, framing your engagement ring beautifully. We recommend bringing your engagement ring when shopping so we can test different styles side by side. Our team will guide you through comfort, durability, and design balance, ensuring your band feels as perfect as it looks.

Question 22

Do you offer bridal jewelry in different price ranges?

Accepted Answer

Yes. Our bridal jewelry selection spans a wide range of budgets without compromising quality. We offer diamond bands starting in the $500 range, engagement rings under $2,500, and premium designs featuring larger stones or intricate details. Whether you’re seeking a simple gold band, a lab-grown diamond solitaire, or a one-of-a-kind custom ring, we’ll help you find the right fit for your style and budget. At Roper’s, we believe bridal jewelry should be as unique as your relationship, so our team works closely with you to explore designs that meet both your vision and budget while maintaining exceptional craftsmanship.

Question 23

What necklace options does Roper’s Jewelers offer?

Accepted Answer

Roper’s Jewelers carries a wide variety of necklace styles, from classic gold and sterling silver chains to diamond pendants and gemstone pieces. Customers can choose from everyday options, such as sterling silver and sapphire accents, or more classic designs like pearl strands for special occasions. For those looking for something unique, Roper’s also creates custom designs, turning your ideas into one-of-a-kind necklaces.

Question 24

Can Roper’s Jewelers repair or resize necklaces?

Accepted Answer

Roper’s Jewelers provides full repair services to keep your necklaces in excellent condition. Our in-house experts can repair broken clasps, strengthen chains, and restore gemstone settings. We also offer professional cleaning and polishing to bring back the brilliance of gold, platinum, or silver pieces. For customers who need adjustments, our team can resize or lengthen chains to ensure the best fit.

Question 25

How can Roper’s Jewelers help me choose the right necklace length?

Accepted Answer

Finding the perfect necklace length depends on style, comfort, and how you plan to wear it. At Roper’s Jewelers, we help customers try on different lengths in our Auburn showrooms, from short 16-inch chains that sit at the collarbone to long statement pieces ideal for layering or pendants. Our team explains how different clasps and chain types work for daily wear versus special occasions, making it easy to find a necklace that fits both your look and your routine. With expert guidance, you can feel confident that your necklace is tailored to your personal style.

Question 26

Does Roper’s Jewelers offer custom necklace design?

Accepted Answer

Yes, Roper’s Jewelers specializes in creating custom necklaces tailored to each customer’s vision. Our designers guide you through the entire process, from sketches and CAD models to material selection and final craftsmanship. Whether you’re reimagining a family heirloom, designing a unique pendant, or creating a gift that tells a story, Roper’s brings your ideas to life with care and precision.