Do you provide appraisals for insurance purposes?
Yes. Roper’s Jewelers provides professional insurance appraisals that include detailed descriptions, photos, and replacement values. An independent certified appraiser visits our store twice [...]
By rj-admin|2025-10-21T19:16:47-07:00October 21st, 2025|Product FAQs|Comments Off on Do you provide appraisals for insurance purposes?
Yes. Roper’s Jewelers provides professional insurance appraisals that include detailed descriptions, photos, and replacement values. An independent certified appraiser visits our store twice [...]
By rj-admin|2025-10-21T19:16:28-07:00October 21st, 2025|Product FAQs|Comments Off on Can I order this online and pick it up in-store?
Yes, in-store pickup is available at our Downtown Auburn location. Simply choose "Local Pickup" during item checkout.
By rj-admin|2025-10-21T19:16:00-07:00October 21st, 2025|Product FAQs|Comments Off on What is the return or exchange policy?
Returns and exchanges are accepted within 30 days for jewelry and watches in original condition with all packaging and certificates. In-store purchases must [...]
By rj-admin|2025-10-22T17:09:47-07:00October 21st, 2025|Product FAQs|Comments Off on Do you offer jewelry cleaning and inspection services?
Yes. Roper’s provides complimentary cleaning and inspection for every piece of jewelry, whether you purchased it here or not. We recommend bringing your [...]
By rj-admin|2025-10-21T19:12:47-07:00October 21st, 2025|Product FAQs|Comments Off on Can I customize this piece?
Many pieces can be tailored with your choice of metal, gemstone, or engraving. Ask our team about customization options before purchase.
By rj-admin|2025-10-22T17:10:24-07:00October 21st, 2025|Product FAQs|Comments Off on How do I know my jewelry size?
Roper’s Jewelers offers complimentary sizing and professional guidance to ensure a perfect fit for every ring, bracelet, and necklace.